Aurora builds reliable, production-grade AI agents for service firms. A claim arrives by email — the agent reads it, checks it against the client's policy, and drafts the reply with sources. Nothing goes out without your approval. And every correction you make becomes a rule it follows from then on.
“Dear Mr. Keller, thank you for your report. Your policy covers water pipe damage …”
messages sent without a human approval
traced step by step, sources cited
retrieval quality is benchmarked, not assumed
The agent pins down what is actually being asked.
It lays out the steps before it acts.
It pulls from your documents — every finding with its source.
It writes the reply, sources attached.
Nothing goes out without your yes.
From mailbox to approved reply: the agent reads the claim, finds the policy, checks coverage with citations, flags missing documents, and drafts the answer in German. You approve — it sends, marked and logged.
Intake to complete file: the agent requests documents, tracks what's missing, and prepares the record — with an identity-check tier when you need it.
Async scheduling over email: proposals, confirmations, changes — handled in your tone, gated before anything is sent.
Insurance, tax advisory, legal, real estate — and any service firm that runs on documents and email. The engine is the same; the workflow is built for you.
A claim email arrives with a missing photo and a description that contradicts the picture. The agent catches both, checks the policy, and puts a finished reply in front of you for approval. About 5 minutes.
A financing enquiry is checked for bank readiness: the agent spots a missing salary slip and figures that don't add up, then drafts the reply. Nothing is sent until you approve.
The player loads from Loom only after you press play.
A fleet of Hermes agents runs Aurora's own operations around the clock inside our HQ cockpit — with the same approval gates we ship to clients.
A private evaluation set benchmarks quality, safety, cost and latency. Every retrieval technique must beat the baseline before it ships — one that didn't, we rejected.
Every AI-drafted message carries the machine-readable marking the EU AI Act requires — and a human reviews before anything reaches a client.
Strict per-firm isolation, verified by an automated probe. Runs in our EU cloud — or entirely in yours: plain Docker and PostgreSQL, nothing proprietary to migrate off.
30 minutes, your use case, no slides.
or write to info@helloaurora.ai